NEED HELP?
FREQUENTLY ASKED QUESTIONS
ORDER AND PAYMENT
Shopping at Shreeman.in is easy:
1. Browse the store.
2. Navigate to the product details page.
3. Add the product to your cart.
4. Go to the cart page.
5. Proceed to checkout.
6. Complete the checkout by entering your billing and shipping details.
No, you do not need to set up an account to place an order. However, setting up an account offers benefits such as faster checkout for future orders, the ability to track your order history, and access to special promotions and discounts. Click on Login or Create an Account.
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
After your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or the carrier's website.
We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express, Discover), PayPal, Apple Pay, and Google Pay..
Yes, it is safe to use your credit card on our website. We use SSL encryption to protect your personal information and ensure secure transactions.
Please rest assured that we keep your personal information private and confidential. We do not share it with any third party. For more details, please read our 'Do not sell or share my personal information' policy.
REFUNDS AND RETURNS
At Shreeman, we do not accept returns. However, we do offer exchanges if you receive a damaged product. For, more details read our exchanges policy.
If you receive a damaged product, please contact our customer service team within 7 days of receiving your order. Provide your order number and details of the damage, along with any relevant photos or unboxing video. We will guide you through the process of exchanging the damaged item.
You must report any damaged product within 7 days of receiving your order. Claims made after this period will not be eligible for exchange.
No, if you receive a damaged product, Shreeman will cover the shipping costs for the exchange.
Once we receive your request and verify the damage, we will process your exchange within 5-7 business days. Shipping times may vary depending on your location.
Exchanges are only possible for the same product that was originally ordered. If the exact item is not available, our customer service team will assist you with alternative options.
If you receive the wrong product, please contact our customer service team within 7 days of receiving your order. Provide your order number and details of the incorrect item. We will assist you with exchanging the incorrect product for the correct one.
You can contact our customer service team through the "Contact Us" page on our website, shreeman.in. You can also reach us via email at shreemandigital@gmail.com or by phone at the number provided on our website.
No, Shreeman does not offer refunds. We only offer exchanges for damaged products.
Exchanges are only applicable for products that arrive damaged. Items that are not damaged upon delivery are not eligible for exchange.
For more information, please visit our Refunds and Returns Policy page or contact our customer service team.
You can contact us through our contact page! We will be happy to assist you.